Question 1

What metal is used to make jewellery?

Accepted Answer

KIVASA is made in solid 14 kt & 18 kt gold. All jewellery pieces are BIS Hallmarked. Only Certified diamonds are used in our jewels.

Question 2

What is 14kt & 18kt gold?

Accepted Answer

14kt,18kt gold is most commonly used gold for jewellery settings. 14 parts pure gold and 10 parts alloy or any other metal whereas 18 parts pure gold and 6 parts alloy or any other metal. The traditional choice for lasting elegance & durable jewellery is 14 & 18 kt gold.

Question 3

Are the diamonds used real?

Accepted Answer

Absolutely! We use Natural Certified Diamond, we do not use laboratory-grown, zirconia or any other diamond simulants.

Our diamonds are graded as SI (eye clean) and IJ (near colorless)

The diamonds are ethically sourced from authentic suppliers, who follow conflict free & socially responsible practices.

Question 4

What are natural diamonds?

Accepted Answer

A natural diamond is made from carbon and is the hardest natural known substance on earth. Natural diamonds are mined around the world, the only gem made of a single carbon - the combination of their composition, structure and formation is what makes them unique.

Question 5

Can I get a certificate of authenticity?

Accepted Answer

Each product will be given with an authenticity certificate and are BIS Hallmarked.

Question 6

What is BIS hallmark?

Accepted Answer

BIS Hallmark is a system that helps you determine the purity of gold jewels sold in the country. It is a certification issued by the Bureau of Indian Standards (BIS), the national standards organization in India.

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